Welcome to the PC User CD

Disclaimer  About our CD-ROM  System requirements  Installation  Installing software on the CD  
What to do when things go wrong
  Playing it safe  Problems with Internet connections  Tech support, broken discs, etc


Disclaimer

Before using the CD please read the Terms of Use.


About our CD-ROM

The PC User CD-ROMs run entirely from a Web browser. You do not have to be on the Internet to use a Web browser and therefore view the contents of the CD and install the CD's software. 

If you already have a browser installed, you can view the CD by launching your browser and opening the file DEFAULT.HTM from the root of the CD. 

If you don't have a browser installed, you can install Internet Explorer from the /online/msoft directory, or Netscape Communicator from the /online/netscape directory.

Wherever possible, hotlinks are provided that allow you to install or run the software directly from the browser interface -- if you are using a recent version of Microsoft Internet Explorer (unfortunately, Netscape Navigator currently does not allow this).

You can also go to PC User Online or one of the many other Web sites hyperlinked on the CD for the latest information (if you have an Internet connection, of course).


System requirements

The PC User CD-ROM will run on any computer that reads DOS discs and has a CD-ROM drive.

However, to run the PC User CD comfortably you need at least a 486DX2/66 with 8M of RAM, a double-speed CD reader, video running at 640 by 480 or 800 by 600 resolution at least at 256 colours (16-bit or 24-bit colour is recommended), and running Windows 98, NT, 2000, Me or XP as well.

The Web pages on PC User CDs are best viewed with Microsoft Internet Explorer 3.0 or later, and have also been tested with Netscape Navigator 3.0. Best viewing is with a Java-enabled browser (which all of the above are), but it will still function perfectly well if your browser is not Java capable. However, we cannot guarantee that it will retain its intended look in any other browser.

Individual programs and demos included on the disc have their own system requirements, and these may be higher than those specified above.


Installation

Windows 95/98/NT users
If you already have Internet Explorer 3.x, 4.0x or 5.x or Netscape Navigator 3.x, 4.x installed as the default browser on your computer, our Home page on the CD should autorun. If it doesn't, we recommend you open the file DEFAULT.HTM on the CD, add this to your Favorites and then use this for all our cover discs. You can carry out the following instructions to install icons for the Readme and Contents text files.

You can then navigate our Web pages by clicking on our menus and many other highlighted words and graphics. Whenever your mouse cursor turns into a pointing finger, you can click on that item to go to a relevant page, either on our CD or, where you see a full Internet address, on the Net (if you have Internet access, of course).


Installing software on the CD

If you come across a file you would like to try while browsing the different parts of the CD, then follow these instructions:

If the file has the extension EXE, all you have to do is run the file. Some of the EXE files MUST be run directly from the CD for the installation to work. 

If it is a ZIP file, you will need a copy of WinZip to extract the program files. You can install WinZip from the CD. Just go to the Utilities section and scroll down to WinZip. The WinZip program is a self-extracting file. Once you have installed WinZip, you can open any ZIP file and unzip it. The unzipped program will usually have a setup or install file. Run the setup file and you'll be in business.


What to do when things go wrong

We've done our best to minimise the possibility of problems with this CD. Nonetheless, any time you have software, computers and the Internet in the same sentence there are bound to be problems of some sort.

Unfortunately, CDs are are a physical product, and a small percentage suffer from mishandling in transit, and occasionally there are mishaps in production.

If you ever find that one our cover disks is faulty, you can rest assured that we will do everything possible to diagnose the problem and get a replacement to you as soon as possible.


Playing it safe

You should regularly back up any important files on your system, and virus check all software before installing it.

We take every precaution to ensure that only virus-free and uncorrupted files appear on the CD, but you can never be too careful. Before installing any software, follow this checklist:

Virus check: Virus check your system and any software to be installed. Keep your virus checker up to date. 

Read the documentation: Read all README files and associated documentation.

Backups: Back up important files before installing software, and approach all prerelease software cautiously. 

Licences: Carefully read and abide by any licence agreements, copyright notices or restrictions on usage. 

Research: If possible, visit the developer's Web site to find out more about the product. 


Problems with Internet connections

Please contact your Internet service provider for help with Internet connections.


Tech support, broken discs, etc

What we can help you with
We are happy to provide written technical support for the software on the CD that is created by PC User, but unfortunately we cannot provide telephone support or any support for the third-party software on the disc, including Netscape Navigator and Microsoft Internet Explorer. PC User software includes the PC User CD Web pages, our Startup program, and the files in the PC User Interactive section.

Third-party software
If you need technical support for any of the third-party software, you need to contact the developer of that program. You will find details about the developer either in the program's Help menu or in a document file (usually named README) accompanying the program.

Damaged discs
We will, of course, exchange damaged discs. Just send the disc and a note with your name and postal address, to PC User Disc Exchange, GPO Box 4088, Sydney NSW 1028.

Contact information
For suggestions and technical support of PC User software, contact us at:

E-mail: pcusercd@acp.com.au
Fax: (02) 9267 4909
Post: PCUser CD Support, GPO Box 4088, Sydney NSW 1028.

Please include full details about your system and any error messages you have encountered while running our disc.


© Australian Consolidated Press 2003. All rights reserved.